Understanding Gift Cards: How to Buy, Check Balance, and Sell in 2023

Gift cards have become a staple in the world of convenient payments and thoughtful gift-giving. These prepaid cards, loaded with specific monetary values, offer recipients the flexibility to choose what they want while giving purchasers a simple yet personalized gift option. Whether physical or digital, gift cards represent a significant segment of the retail economy, with billions in cards purchased annually across various retailers, restaurants, and service providers.

What is a Gift Card Mall and How Does it Work?

A gift card mall refers to a centralized marketplace where consumers can purchase gift cards from multiple retailers in one location. These can exist both as physical displays in stores like grocery chains, pharmacies, and big box retailers, or as online platforms specializing in gift card sales. Online gift card malls typically offer a wider selection than their physical counterparts, allowing shoppers to browse hundreds of brands from the convenience of their homes.

When using an online gift card mall, customers can generally select between physical cards that ship to a designated address or digital cards delivered instantly via email. Many gift card malls also offer promotional incentives during holiday seasons, such as discounted rates on certain brands or bonus cards with minimum purchase amounts.

How to Check Gift Card Balance Effectively

Monitoring the available balance on your gift cards is essential to avoid embarrassing moments at checkout. Most retailers provide multiple methods to check gift card balance, including:

  1. Online balance checks through the retailer’s official website

  2. Phone inquiries to customer service departments

  3. In-store balance checks at customer service counters or registers

  4. Mobile apps developed by the retailer

  5. Third-party gift card management applications

To check your gift card balance online, you’ll typically need the card number and PIN or security code found on the back of physical cards. For digital gift cards, this information is usually included in the delivery email. It’s advisable to register valuable gift cards with the retailer when possible, as this provides additional protection if the card is lost or stolen.

Step-by-Step Process to Check Gift Card Balance

Checking your gift card balance is a straightforward process that varies slightly depending on the retailer. The general procedure involves:

  1. Locate the gift card number (typically 16-19 digits) and PIN (usually 4-8 digits)

  2. Visit the retailer’s official website and navigate to their “Gift Card” section

  3. Look for “Check Balance” or similar wording

  4. Enter the required card information into the provided fields

  5. Submit the information to view your current balance

Some retailers have developed specialized tools that allow you to track spending history on the card and reload additional funds if the card is reloadable. For added convenience, several gift card management apps can store multiple cards and check balances across different retailers through a single interface.

Where to Buy Gift Cards with the Best Options

Gift cards are widely available through numerous channels, each with distinct advantages:

  1. Directly from retailers (in-store or online)

  2. Gift card malls in grocery stores, pharmacies, and department stores

  3. Online gift card marketplaces specializing in digital and physical cards

  4. Warehouse clubs (often selling discounted gift cards)

  5. Bank reward programs that allow point redemption for gift cards

When purchasing gift cards, consider factors such as:

  • Activation fees (typically for bank-issued gift cards)

  • Expiration dates and usage terms

  • Purchase protections and guarantees

  • Digital vs. physical delivery options

  • Personalization options (custom messages, designs, etc.)

Many online gift card marketplaces offer incentives like discounted rates on select brands, promotional bonuses, or reward points systems. Some credit card companies also feature shopping portals where cardholders can purchase gift cards with additional rewards or cashback benefits.

The Growing Market to Sell Gift Cards You Don’t Need

The secondary gift card market has expanded significantly, creating opportunities to sell unwanted or partially used gift cards. Several legitimate platforms now facilitate these transactions:

  1. Online gift card exchange websites that purchase cards directly

  2. Peer-to-peer marketplaces connecting buyers and sellers

  3. Physical kiosks in shopping centers that provide immediate payment

  4. Trade-in programs at select retailers

When selling gift cards, expect to receive between 60-90% of the card’s remaining balance, depending on the retailer’s popularity, the card’s condition, and the platform used. Cards from major national retailers typically command higher rates than those from regional or specialty stores.

Gift Card Pricing and Exchange Rate Comparison

The gift card market includes both primary sellers (retailers and gift card malls) and secondary marketplaces where consumers can buy discounted cards or sell unwanted ones. Understanding the typical rates helps consumers make informed decisions.


Marketplace Type Average Discount When Buying Typical Payout When Selling Processing Time
CardCash 2-35% off face value 60-92% of face value 1-2 business days
Raise 1-30% off face value 70-85% of face value Up to 3 business days
Gift Card Granny 1-35% off face value 65-92% of face value Varies by partner
Physical Kiosks (Coinstar) N/A 60-85% of face value Immediate
Direct Retailer Purchase No discount 100% of face value Immediate

Prices, rates, or cost estimates mentioned in this article are based on the latest available information but may change over time. Independent research is advised before making financial decisions.

Managing Your Gift Cards Responsibly

To maximize the value of your gift cards, establish a system to track balances, expiration dates, and terms of use. Consider consolidating cards from the same retailer when possible, and be aware of inactivity fees that might apply to certain cards after specific periods of non-use. For security, keep digital records of gift card numbers and PINs separate from the physical cards, and register valuable cards with retailers when this option is available.

Gift cards represent a significant financial asset for many consumers, and managing them effectively ensures you capture their full intended value whether you’re purchasing them as gifts, receiving them, or deciding to sell them in the secondary market.